If you have a Portuguese Citizen Card, Permanent Residence Certificate (card format) or Residence Permit (card format) you can subscribe. It is necessary that the documents have your Portuguese tax number (NIF) printed and that the format is in card, since it is not possible to accept paper documents.

You must also have a residence address in Portugal and be over 18 years old.

In the case of Brazilian citizens who enjoy the status of equal rights and duties under the Porto Seguro Treaty, it is necessary to present the citizen card issued by the Portuguese Republic or the residence permit through chave móvel digital.

Each client is only allowed one account.

Opening a moey! account is as easy as it seems:

1. Download the app to your phone. The app is available for iOS 10.3 or above and Android 6.0 and above.

2. Enter the app and register. You need to be over 18 and have a Portuguese ID document
(ID card or Residente Permit) in card format (we can't accept paper documents) and with your portuguese tax number (NIF) printed. In the case of Brazilian citizens who enjoy the status of equal rights and duties under the Porto Seguro Treaty, it is necessary to present the citizen card issued by the Portuguese Republic or the residence permit. Chave Móvel Digital is only available if you have Cartão de Cidadão.

3. Follow the steps so that we can check all the legal details, and you’re done!

Note: if you have already been a moey! customer you can only open a new moey! account after 30 days.

The video call you must do to open an account will take about 5 min. It's very fast!

To make sure it goes smoothly make sure that:

- You have your ID document (ID card or Residence Certificate) handy (confirm that it is not expired)
- You have good internet connection (data or wifi)
- You are in a calm environment and the light is good

 

To do your identification through Chave Móvel Digital, activate that option through https://www.autenticacao.gov.pt/a-chave-movel-digital and then follow the steps in the app.

Chave Móvel Digital is only available if you have Cartão de Cidadão.

Being a bank, we need to know who each of our clients is.

The Bank of Portugal obliges as much, as part of anti-corruption and anti-fraude measures.

Since you don’t need to go to an agency, and you can do everything over your smartphone, we need to do a quick video (it takes about 5 minutes and we can do it between 9h and 24h) or by using Chave Móvel Digital.

To do your identification through Chave Móvel Digital, activate that option through https://www.autenticacao.gov.pt/a-chave-movel-digital and then follow the steps in the app.

Chave Móvel Digital is only available if you have Cartão de Cidadão.

To open your account through Chave Móvel Digital activate that option through https://www.autenticacao.gov.pt/a-chave-movel-digital.
Follow the steps in the app and that's it.